What Communication Skills Mean
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Definition: Communication skills are the tools we use to convey and interpret messages through speech, writing, gestures, and listening.
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Core Purpose: They ensure that ideas, emotions, and information are understood accurately between individuals or groups.
Key Elements of Communication Skills
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Verbal communication: Using words effectively in conversations, presentations, or discussions.
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Non-verbal communication: Body language, facial expressions, tone of voice, and gestures.
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Active listening: Paying attention, showing empathy, and responding thoughtfully.
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Feedback exchange: Giving and receiving constructive feedback to improve understanding.
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Clarity and empathy: Making messages simple, respectful, and considerate of others’ perspectives.
- Teacher: odel trainee
- Teacher: odel trainer
- Teacher: Samson Wanaswa